Contact Cuisinart Customer Service
Cuisinart Phone Numbers and Emails
Toll-Free Number:
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1 (844) 428-6285For Water Filter Orders/Subscription questions
Customer Service:
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1 (800) 211-9604For questions about your order
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1 (800) 726-0190If you are a consumer and need assistance with your product
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1 (833) 844-6428ONLINE PRODUCT ORDER ASSISTANCE
Cuisinart Emails:
Customer Service
Media
Marketing Inquiries
Cuisinart Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cuisinart Customer Service Rating
4.6 out of 5
Contact Method Distribution
79% phone, 21% email
Most Popular Cuisinart Phone Number
1 (844) 428-6285
Most Popular Cuisinart Email Address
customerservice@cuisinart.com
Average Hold Time
00:14:30
Average Calls duration
5 minutes
Call Volume by Day
View full overview ›
Cuisinart Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Cuisinart Customer Service Rating | 4.6 out of 5 |
| Contact Method Distribution | 79% phone, 21% email |
| Most Popular Cuisinart Phone Number | 1 (844) 428-6285 |
| Most Popular Cuisinart Email Address | customerservice@cuisinart.com |
| Average Hold Time | 00:14:30 |
| Average Calls duration | 5 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Cuisinart Live Agent Availability | 2% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Customer Effort Score | Low Effort |
| Prepare before the call to Cuisinart | First and last name, email or phone number |
Call Volume by Day
Contact Information
Cuisinart Website:
Cuisinart Help Center:
Corporate Office Address:
150 Milford Road
East Windsor,
New Jersey
08520
United States
Other Info (opening hours):
Hours
8:00 AM and 10:00 PM EST, Monday through Friday
9:00 AM and 5:30 PM EST on Saturday and Sunday.
Summary of Cuisinart Customer Service Calls
2.8K
TOTAL
CALLS
CALLS
04:47
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cuisinart?
Product/ Service Question:
- “Stainless steel Storage container w/ lid; lid doesn’t fit”
- “My air fryer toaster oven stop working”
- “Coffee pot stoped working”
Return/ Replace Question:
- “To correct a fault in equipment”
- “Replacement top for reservoir coffee enter SS -16 SERIES”
- “Need to replace a part”
Request for Information Question:
- “Question about a toaster”
- “Question about breadmaker”
- “Misinformation”
Shipping and Delivery Question:
- “Missing parts”
- “Missing part”
- “I haven't received my part”
Staff Question:
- “Service call”
- “Need service”
- “I have contacted customer service twice to have her tell me to return a picture of my less than a year old coffee maker and I would receive email information on how to…still no email response.”
Payments and Charges Question:
- “Discount code rejected”
- “I need to be credited for a return product”
- “Bought evolution c cordless blender. Fully charged but will not start? Advise.”
Account Question:
- “Promotions code”
- “EEO code on keurig machine”
Activation/ Cancellation Question:
- “Unsubscribe enail”
- “Cancel order”
Refund Question:
- “Your company wants to give a credit instead of a refund when you have nothing equivalent to offer- a cold brew maker you no longer make!!”
Cards Question:
- “Ordered electric tea kettle with Visa card 2-3 weeks ago Have not received it”
Other Question:
- “Coffee maker blows up”
- “Appliance problem”
- “My new tabletop propane heater will not stay lit after the warm up procedure.”
Compare Cuisinart Customer Service To
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Cuisinart