Contact Cuisinart Customer Service
Cuisinart Phone Numbers and Emails
Toll-Free Number:
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(844) 428-6285For Water Filter Orders/Subscription questions
Customer Service:
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(800) 211-9604For questions about your order
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(800) 726-0190If you are a consumer and need assistance with your product
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(833) 844-6428ONLINE PRODUCT ORDER ASSISTANCE
Cuisinart Emails:
How to Contact Cuisinart Customer Service?
Most Popular Number:
| Total calls: 1 150 | Issues resolved: 19 | Last call: Jan 22, 2025 |
Cuisinart Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cuisinart Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cuisinart is 8444286285. 46% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Cuisinart may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cuisinart Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cuisinart is 8444286285. 46% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Cuisinart may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Cuisinart mainly because of product/ service, request for information and return/ replace.
26% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Cuisinart is customerservice@cuisinart.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Cuisinart Website:
Cuisinart Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours
8:00 AM and 10:00 PM EST, Monday through Friday
9:00 AM and 5:30 PM EST on Saturday and Sunday.
Cuisinart Customer Service Reviews
No resolution as of yet. But so far a positive experience.Waiting for further response which I expect to be forthcoming.
Customer service was terrible. Did not assist since I could not find the model # and/serial Better customer service
Your Soho line was just launched at the beginning of August 2024.
The Soho Personal Blender was purchased as a b'day gift. Alongside the blender purchase was another travel cup, for $30.00
This was a highly anticipated purchase for us.
Was so excited to receive it within five days!
Then the joke was on me:
You mean to say that a $30.00 EXTRA (plastic) cup arrives with NO LID?!
((( )))
How in good conscience, you selling a "travel friendly" unit for smoothies be misconstrued that an Extra (plastic) cup for $30.00 wouldn't come with a lid?
How is that travel-friendly?!?!?!
You should be ashamed of yourselves!
[RETURNED]
I will get all of my money back.
You will get no more of My Money.
*And to think the Cuisinart brand was a favorite of mine in the kitchen, and a food processor was going to be a Christmas present.
How greedy can you be Cuisinart?!
No more.
There once was a time where integrity was important to a company.
Sincerely disappointed consumer,
Wendy and Edward Nichols
PS) the cup sweats terribly dripping on you as you sip
Bad Product, BAD Customer Service, from a REALLY Bad Company.
*I saw that Amazon isn't allowing any TRUTHFUL Reviews. Not to worry, I hit the rest where they are being sold off.
BAD BUSINESS WITH ZERO INTEGRITY
Terrible wait times for customer service issues. Products are weak and do not hold up.
Pathetic experience extremely dissatisfying overall. No faith in this company.
How Good is Cuisinart's Customer Service?
Summary of Cuisinart Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cuisinart?
Product/ Service Question:
- “I bought a vacuum sealer (one touch ). It have never been worked, it's roken, it's can ot sealing. No heat.”
- “New coffee machine not working.”
- “Carafe leaks”
Request for Information Question:
- “Question on why if I have a light the system isn't working?”
- “Discuss discontinued 14 cup food processor”
- “Discuss food processor”
Return/ Replace Question:
- “Need to replace a part”
- “Repair or replace food processor”
- “Coffee grinder doesn't change from fine too course”
Shipping and Delivery Question:
- “Missing part”
- “Order issues”
- “Missing parts”
Staff Question:
- “I have contacted customer service twice to have her tell me to return a picture of my less than a year old coffee maker and I would receive email information on how to…still no email response.”
- “Customer service”
- “I made an order with Customer Service representative.”
Payments and Charges Question:
- “Bought evolution c cordless blender. Fully charged but will not start? Advise.”
- “Promo discount code”
- “I paid $39.80 for 12 coffee filters but only received 4.”
Activation/ Cancellation Question:
- “Unsubscribe enail”
- “Cancel order”
Account Question:
- “EEO code on keurig machine”
Refund Question:
- “Your company wants to give a credit instead of a refund when you have nothing equivalent to offer- a cold brew maker you no longer make!!”
Cards Question:
- “Ordered electric tea kettle with Visa card 2-3 weeks ago Have not received it”
Other Question:
- “Reccall”
- “Coffee maker issue”
- “To get a new part for coffee maker”
Compare Cuisinart Customer Service To
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